788won Privacy Policy

In this Privacy Policy, the following terms carry the meanings assigned below:

• "788won", "we", "us", "our" — the operator of the 788won platform and its licensed affiliates responsible for data processing in connection with the 788won service.
• "Platform" — the 788won website at 788won.net, including all pages, account management areas, casino and sports betting products, and any related digital interfaces.
• "Player", "you", "your" — any natural person who has registered, or is in the process of registering, an account on the 788won platform.
• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, CNIC number, mobile number, email address, residential address, IP address, device identifiers, and financial transaction data.
• "Processing" — any operation performed on Personal Data, whether automated or manual, including collection, recording, storage, use, disclosure, or deletion.
• "KYC Data" — identity verification documentation submitted by a Player to satisfy 788won's Know Your Customer obligations, including copies of CNIC or passport and proof of payment method ownership.
• "Cookies" — small text files placed on a Player's device by the 788won platform for session management, analytics, and personalisation purposes.

788won collects Personal Data across several categories, summarised in the table below. We collect only what is necessary for the specific purpose described — no more.

788won collects Personal Data through the following channels:

• Direct submission: You provide data directly when you register a 788won account, complete our KYC verification process, make a deposit or withdrawal, contact customer support, or respond to a 788won survey or promotion.
• Automated collection: When you browse and interact with the 788won platform, we automatically collect Technical Data including your IP address, device information, browser type, and session activity through server logs, cookies, and similar tracking technologies.
• Payment processors: When you complete a deposit or withdrawal via JazzCash, EasyPaisa, or a bank transfer through HBL, UBL, or Meezan Bank, those payment service providers confirm transaction completion to 788won and may share limited transaction metadata as necessary to credit or debit your 788won account balance.
• Third-party identity verification: Where 788won uses third-party identity verification services to assist with KYC processing, those services may provide verification status results and — where necessary — confirmations of the authenticity of submitted documents.
• Publicly available sources: In limited circumstances related to AML and fraud prevention, 788won may cross-reference information you have provided against publicly available records such as sanctions lists or adverse media databases.

788won processes your Personal Data for the following specific purposes:

• Account management: Creating and maintaining your 788won account, authenticating your logins, processing your account settings changes, and communicating essential account information to you.
• Service delivery: Processing deposits and withdrawals in PKR, providing access to 788won casino games, live dealer tables, sports betting markets, and promotional offers.
• Identity and age verification: Confirming that you are who you say you are and that you meet the minimum age requirement of 21 years before permitting Real Money Play on the 788won platform.
• Legal and regulatory compliance: Meeting our obligations under applicable gaming regulations, anti-money laundering (AML) frameworks, know-your-customer (KYC) requirements, and tax reporting obligations.
• Fraud and security: Detecting, investigating, and preventing fraudulent activity, account compromise, money laundering, and other prohibited conduct on the 788won platform.
• Responsible gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling behaviour, enforcing player-set limits and self-exclusion requests, and proactively reaching out to Players who may benefit from responsible gaming support.
• Customer support: Responding to queries, handling complaints, and resolving disputes relating to your 788won account.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the performance, stability, and user experience of the 788won platform.
• Marketing: Sending you promotional communications about 788won offers, bonuses, and new features — but only where you have provided your explicit consent to receive such communications.

788won processes your Personal Data on the following legal bases, depending on the purpose of the processing in question:

• Contract performance: Processing necessary to deliver the 788won service to you as described in the Terms & Conditions — including account management, transaction processing, and service delivery — is carried out on the basis that it is necessary for the performance of your contract with 788won.
• Legal obligation: Processing carried out to comply with KYC, AML, and regulatory reporting requirements is necessary for compliance with legal obligations applicable to 788won as a licensed gaming operator.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics is carried out on the basis of 788won's legitimate interests, provided those interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications — including SMS, email, and push notifications — is based on your explicit, freely given consent. You may withdraw this consent at any time with no adverse effect on your account.

788won does not sell your Personal Data to third parties. We share your data only in the following defined circumstances, and only to the minimum extent necessary:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing partners receive the transaction data necessary to process your PKR deposits and withdrawals. These providers operate under their own data protection frameworks and are contractually prohibited from using your data for any other purpose.
• Identity verification services: Where a third-party KYC or document verification service is used to support our identity and age verification process, that provider receives only the data necessary to perform the verification task.
• Game software providers: The casino and live dealer game providers whose software powers the 788won platform receive session data necessary to run the games — such as bet size and game round IDs — but do not receive your full personal profile or financial details.
• Regulatory and law enforcement authorities: 788won will disclose Personal Data to relevant authorities — including financial intelligence units and law enforcement agencies — where required to do so by law or a valid legal process, including in connection with AML reporting obligations.
• Professional advisers: Lawyers, auditors, and accountants engaged by 788won may access Personal Data to the extent necessary to provide their professional services, under strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or a substantial part of 788won's business, Personal Data held by 788won may be transferred to the relevant acquirer, subject to equivalent data protection commitments.

The 788won platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to deliver a personalised experience. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are required for the platform to function and cannot be disabled. They include session authentication tokens that keep you logged into your 788won account during a session, CSRF protection tokens, and load-balancing cookies. No consent is required for these cookies.
• Analytics cookies: These cookies help 788won understand how Players navigate the platform — which pages are most visited, where sessions end, and how different features are used. This data is aggregated and anonymised and helps us improve the 788won experience. These cookies are activated only with your consent.
• Personalisation cookies: These cookies remember your preferences — such as your preferred language, default betting market display, and saved responsible gaming settings — so you do not need to re-enter them on each visit. These cookies are activated only with your consent.
• Marketing cookies: Where you have consented to receive marketing communications, marketing cookies help 788won track the effectiveness of promotions and ensure you are shown offers that are relevant to your gaming preferences. These cookies are activated only with your consent.

You can manage your cookie preferences at any time through the cookie settings panel accessible from the footer of the 788won website. Please note that disabling strictly necessary cookies will affect the functionality of the platform, including your ability to remain logged in to your 788won account.

788won retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and KYC data: Retained for the duration of the account relationship and for a minimum of five (5) years following permanent account closure, in line with AML and gaming regulatory record-keeping requirements.
• Transaction records: PKR deposit, withdrawal, and betting transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Chat transcripts and email records are retained for a minimum of three (3) years from the date of the communication.
• Marketing consent records: Consent records and opt-out records are retained for a minimum of three (3) years from the date consent was given or withdrawn, to enable 788won to demonstrate compliance if required.
• Technical and analytics data: Anonymised platform analytics data may be retained indefinitely. Non-anonymised Technical Data including IP logs is retained for up to twelve (12) months.

When Personal Data is no longer required and no legal retention obligation applies, 788won will securely delete or irreversibly anonymise it.

788won implements a comprehensive set of technical and organisational measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.2 / 1.3 encryption for all data in transit between your device and the 788won platform.
• AES-256 encryption for sensitive data at rest in 788won's databases, including KYC documents and payment method data.
• Multi-factor authentication (MFA) options for Player account access, and mandatory MFA for all 788won administrative system access.
• Role-based access controls ensuring that 788won staff can only access Personal Data that is necessary for their specific role and function.
• Regular third-party security audits and penetration testing of the 788won platform and its underlying infrastructure.
• Automated fraud monitoring systems that flag unusual account activity in real time for investigation by 788won's security team.
• Documented incident response procedures to ensure that any personal data breach is identified, contained, and reported appropriately and promptly.

The 788won platform serves players based in Pakistan. In the course of operating the platform and delivering our services, Personal Data may be processed by 788won's technology infrastructure or service partners in locations outside Pakistan. Where such transfers occur, 788won ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that applied within Pakistan.

Such safeguards include contractual obligations on data processors that impose data protection standards consistent with this Policy, and technical controls that limit access to Personal Data to authorised personnel only. Where a third-party service provider is located in a jurisdiction that has been assessed as providing adequate data protection standards, no additional safeguards beyond standard contractual terms are required.

If you have questions about the specific safeguards applied to any international transfer of your Personal Data, please contact the 788won support team using the contact details provided in Section 16 of this Policy.

The 788won platform is strictly intended for adults aged 21 years and above. 788won does not knowingly collect Personal Data from individuals under the age of 21 and does not permit underage individuals to register accounts or participate in any real-money gaming activity on the platform.

As part of the 788won registration and KYC process, all Players are required to submit date of birth information and government-issued identity documentation confirming their age. Any account found to belong to a person under the age of 21 will be immediately and permanently closed, all funds will be forfeited, and the matter may be referred to relevant authorities.

If you are a parent or guardian and believe that a minor in your care has registered an account on the 788won platform, please contact 788won customer support immediately. We will investigate and take appropriate action, including account closure and — where applicable — reversal of any deposits made.

788won also recommends that parents and guardians use parental control software to restrict access to online gambling platforms on shared or family devices. Internet service providers and device manufacturers offer a range of freely available parental control tools suitable for this purpose.

As a 788won player, you hold the data rights summarised earlier in this Policy. To exercise any of these rights, you may submit a request through the 788won customer support channel. The following process applies:

1. Submit your request: Contact 788won customer support via Live Chat or email, clearly stating which right you wish to exercise and providing sufficient information to allow us to identify your account. For sensitive requests, identity re-verification may be required.
2. Acknowledgement: 788won will acknowledge your request within 5 business days of receipt and will provide a reference number for your records.
3. Response: 788won will provide a substantive response to your rights request within 30 calendar days. Where a request is complex or involves a large volume of data, this period may be extended by a further 30 days — in which case you will be notified of the extension and the reason for it.
4. No charge: Rights requests are handled free of charge. However, where requests are manifestly unfounded or excessive — particularly where they are repetitive — 788won reserves the right to charge a reasonable administrative fee or decline the request, providing a written explanation in either case.

Please note that certain data rights are subject to exceptions. For example, the right to erasure does not apply to Personal Data that 788won is legally required to retain under AML or gaming regulatory obligations. Where an exception applies, 788won will explain this clearly in our response to your request.

788won may send you promotional communications — including information about new bonuses, PSL cricket betting promotions, casino offers, and platform updates — via SMS, email, and in-platform notifications. All marketing communications from 788won are sent only with your explicit prior consent.

You may give or withdraw your consent to receive marketing communications at any time through your 788won account settings under the "Communication Preferences" section. You may also unsubscribe from email communications by clicking the unsubscribe link in any marketing email sent by 788won.

Withdrawing marketing consent will not affect your ability to use the 788won platform, access your account, make deposits or withdrawals, or receive essential service communications such as transaction confirmations, account security alerts, and KYC status updates. Essential service communications are sent regardless of your marketing preference settings, as they are necessary for the proper administration of your account.

The 788won platform integrates third-party game content from licensed software providers and connects with third-party payment processors to facilitate PKR transactions. While these integrations are carefully selected and contractually governed, 788won is not responsible for the privacy practices of third-party service providers operating their own independent platforms or services.

This Privacy Policy applies exclusively to Personal Data processed by 788won in connection with the 788won platform at 788won.net. It does not extend to any third-party websites, applications, or services that may be accessible via links or integrations on the platform. 788won recommends that Players review the privacy policies of any third-party services they interact with independently of the 788won platform.

Payment service providers — including JazzCash, EasyPaisa, and banking partners — operate under their own privacy policies and are independently responsible for the Personal Data they collect and process in connection with payment transactions. 788won's data sharing with these providers is limited to what is strictly necessary to process your PKR deposits and withdrawals.

788won reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. Where changes are material — meaning they significantly affect your rights or the way we process your Personal Data — we will notify you in advance via email to your registered address and/or via a prominent notice on the 788won platform prior to the changes taking effect.

Non-material updates — such as clarifications to existing provisions, correction of typographical errors, or minor structural reorganisation that does not affect the substance of the Policy — may be made without advance notice and will take effect upon publication of the revised Policy on this page.

The "Last Updated" date at the top of this page will reflect the date on which the most recent version of this Policy was published. We encourage all 788won players to review this Policy periodically to stay informed about how we handle their Personal Data. Continued use of the 788won platform following any revision to this Policy constitutes acceptance of the revised terms.

If you have any questions, concerns, or formal requests relating to this Privacy Policy or the way 788won processes your Personal Data, please contact the 788won support team through the following channel:

When submitting a data rights request, please include your registered account username, the specific right you are exercising, and a clear description of the data or processing activity your request relates to. This will help our team handle your request efficiently and within the applicable response timeframe.